This article may be interesting for us:
"Summary: The data keeps coming in: The sale of social business software continues to rise and is forecast to continue rising for years. But does that translate into adoption? New data shows that while adoption is slowing, it’s indeed happening, with real benefits. If so, what are the most useful lessons we can take away from the early pioneers?"
By Dion Hinchcliffe | December 16, 2011, 1:47pm PST
Read the whole article here!